“Great speaker with immense knowledge.” Agents tune in to Rightmove for an update on Customer Due Diligence (CDD)

Customer Due Diligence: How to meet HMRC expectations (webinar)

This latest in the series of webinars conducted by FCS Compliance for Rightmove members once again attracted hundreds of agents keen for an update on Customer Due Diligence (CDD) and for a better understanding of the standards expected by the regulator.

Missed this important webinar?
Rightmove members can listen again here


What did you find most useful?‘ asked Rightmove:

“All of it. Very informative and comprehensive.” said one attendee.

“Malcolm’s deep knowledge of AML and his ability to share his experiences.” replied another.

“Everything.” wrote another.


With the Russian war on Ukraine and new sanctions adding further complexities to CDD processes, presenter and Lead AML Consultant at FCS, Malcolm Driscoll, urged agents to ensure they remain fully up-to-speed.

“Lots of nuggets of information in nearly every part of the webinar – little things that I either didn’t know or have wondered about.”


CDD - How to meet HMRC expectations - slide cover image 600px

In the session, agents learnt:

  • What effective CDD is
  • The multiple levels of CDD
  • Corporate structures and how to identify the UBOs (Ultimate Beneficial Owners)
  • New sanctions and how these impact CDD processes and client relationships
  • How to embed a compliance culture within the office

Listen again
If you are a Rightmove member and missed the live event, you can access the recording here.